Supplier Enablement Resources: SAP Ariba
Gilead and Kite have partnered with SAP Ariba to enable more seamless transacting with indirect, qualified suppliers who have been invited to join the Ariba Network.
Supplier Account and General Information and Instruction
Ariba Network General Resources
Supplier Success Sessions
Supplier Success Sessions require pre-registration, but provide valuable free information for Sourcing, RFI/RFP, Auctions, Standard Account, Enterprise Account and Invoicing.
Enterprise Account Information
Standard Account Information
End-to-End PO Receipt, Account Creation and Invoicing
If you receive a PO via email, refer to this resource.
Support
For help from Ariba regarding registration, account configuration, supplier fees and general questions, please complete the webform at the following link.
Ariba Supplier Enablement Help Desk
1-800-974-4899
8 a.m. – 5 p.m. ET
Monday through Friday
Languages: English, Spanish, Portuguese
To reach Ariba Customer Support, click on the question mark in the upper right-hand corner of your account, then on Support. When sending a service request to Ariba Support, please be as clear as possible in your communication and provide any screenshots to expedite your request.
Supplier Help Center Information
Video: How to Use Help Center and Access Ariba Phone Support
To reach Gilead with business process questions, please email SupplierEnablement@gilead.com.